Terms & Conditions

Returns

Making sure customers are delighted with their online experience is always our goal.

In the event that your online order does not meet your expectation, please contact us immediately at info@zastfoods.com or call us at 416 539 9278 so that we can work with you to make it right. Our office hours are Monday – Friday 8.30am – 4pm.

Please note that for Food Safety reasons we are unable to accept any returns.

Cancellations

Should you need to cancel an order after you’ve placed it, we will do our best to accommodate your request. Order cancellations are extremely time sensitive, so please contact us as soon as possible info@zastfoods.com or call us at 416 539 9278. Our office hours are Monday – Friday 8.30am – 4pm.

Please note that once your order moves into the processing stage in our warehouse, we may be unable to cancel.

Please note that for Food Safety reasons we are unable to accept any returns.

Order Processing

All orders require 1 – 3 business days of processing time to be picked, packed and prepared for shipping.

Shipping

Your order will be shipped using a third party logistics company, we will advise you when package is ready for shipping along with details of the carrier and that appropriate tracking information. Typically packages in GTA arrive within 1 – 2 business days and up to 7 business days when shipping out of town or across country.

Customer Service

Our Customer service group can be reached at info@zastfoods.com or call us at 416 539 9278. Our office hours are Monday – Friday 8.30am – 4pm. If you have a question relating to an order please reference the order number.

Please note that for Food Safety reasons we are unable to accept any returns.

Terms & Conditions - Zast Foods